Terms of service

OVERVIEW

Welcome to Veloura. Throughout this site, the terms “we,” “us,” and “our” refer to Veloura. Veloura operates this website and online store, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

SECTION 1 – ELIGIBILITY

By using this site, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

SECTION 2 – PRODUCTS & ACCURACY

We strive to display product colors, images, and descriptions as accurately as possible. However:

• Actual colors may vary based on screen settings
• Packaging or minor design details may vary by batch
• Some products are sourced from third-party manufacturers
• Minor variations are not considered defects

We do not guarantee that the quality of any product will meet subjective expectations beyond what is described on the product page.

SECTION 3 – ORDER PROCESS

Placing an order constitutes an offer to purchase. We reserve the right to:

• Accept or decline any order
• Limit quantities
• Cancel orders with incorrect pricing
• Require additional verification

Orders may be fulfilled by third-party suppliers and may arrive in separate packages.

SECTION 4 – PRICING & PAYMENTS

Prices are subject to change without notice. Posted prices do not include taxes, customs, or shipping unless stated.

You agree to provide current, complete, and accurate purchase information. You are responsible for any charges incurred under your payment method.

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates only and not guaranteed.

Veloura is not responsible for:
• Carrier delays
• Customs processing
• Incorrect addresses provided by the customer
• Lost packages due to customer error

Risk of loss passes to the customer once the carrier receives the package.

SECTION 6 – RETURNS & REFUNDS

All purchases are subject to our Refund & Return Policy, available on our website. Orders that do not meet eligibility requirements may be denied.

SECTION 7 – INTELLECTUAL PROPERTY

All content including logos, images, text, and design are property of Veloura and may not be copied or reused without permission.

SECTION 8 – THIRD-PARTY SERVICES

Our store is hosted on Shopify. Shopify processes data necessary to complete transactions. Veloura is not responsible for third-party websites linked from this site.

SECTION 9 – PRIVACY

Your submission of personal information is governed by our Privacy Policy.

SECTION 10 – USER FEEDBACK

Any comments, suggestions, or reviews you submit may be used by Veloura for marketing or business purposes without compensation.

SECTION 11 – PROHIBITED USES

You may not use the site to:

• Violate laws
• Transmit malware
• Misrepresent identity
• Engage in fraud
• Harass others
• Resell products commercially without permission

SECTION 12 – DISCLAIMER OF WARRANTIES

Products and services are provided “as is.” We make no guarantees that:

• The service will be uninterrupted
• Results will be error-free
• Products will meet subjective expectations

SECTION 13 – LIMITATION OF LIABILITY

Veloura shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

SECTION 14 – INDEMNIFICATION

You agree to indemnify Veloura from any claims arising from your violation of these Terms.

SECTION 15 – SEVERABILITY

If any provision is deemed unenforceable, the remainder shall remain in effect.

SECTION 16 – TERMINATION

We may terminate service to anyone at any time for violations of these Terms.

SECTION 17 – GOVERNING LAW

These Terms shall be governed by the laws of the State of Indiana, United States.

SECTION 18 – CHANGES

We reserve the right to modify these Terms at any time. Continued use constitutes acceptance.

SECTION 19 – CONTACT INFORMATION

Veloura
Email: info@officialveloura.net